Last updated: June 2026
Introduction
At Xtream IPTV Canada (xtreamiptv.ca), we are committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website and IPTV Canada subscription service, how we use it, and your rights regarding your personal data. By using our service, you agree to the terms of this policy.
1. Who We Are
Xtream IPTV Canada operates the website xtreamiptv.ca and provides IPTV streaming subscription services to customers across Canada and worldwide.
Contact us at any time: Email:
WhatsApp: +212 708-355796 Website: xtreamiptv.ca/contact-us/
2. Information We Collect
We collect only what is necessary to provide and improve our service.
Information you give us: Your name and email address when you subscribe or request a free trial. Your phone number or WhatsApp when you contact us for support or to place an order. Payment information — processed securely through our payment providers. We never store your full card number. The device type you use when requesting setup help. Your messages when you contact us via email, WhatsApp, or our contact form.
Information collected automatically: Your IP address to detect your approximate location and prevent fraud. Your browser type and the pages you visit on our website. How you found our website. Cookies — see Section 6 below.
IPTV account information: Your Xtream code login credentials (username and server URL) used to activate your subscription. Your plan type, number of screens, and renewal dates.
3. How We Use Your Information
We use the information we collect to:
Create and manage your IPTV Canada subscription account. Deliver your login credentials and activate your service instantly. Process your payment and send your receipt. Provide bilingual customer support in English and French. Send you service notifications such as renewal reminders and downtime alerts. Improve our website, streaming quality, and channel selection. Detect and prevent fraud. Comply with Canadian privacy and tax laws.
We do not use your data for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to anyone.
We may share limited data only with:
Payment processors such as PayPal, Interac, and Stripe to securely complete your transactions. Hosting and server providers who power our website and streaming infrastructure. Analytics tools to understand website traffic — data is anonymized. Law enforcement or regulatory bodies only when required by Canadian law or a valid legal request.
All third parties we work with are required to handle your data securely.
5. How Long We Keep Your Data
Your account data is kept for the duration of your active subscription plus 90 days after cancellation. Payment records are kept for 7 years as required by Canadian tax law. Support messages are kept for up to 2 years. Website analytics data is anonymized after 14 months.
You can request deletion of your data at any time — see Section 7.
6. Cookies
Our website uses cookies to improve your browsing experience.
Essential cookies are required for the website to function and cannot be disabled. Analytics cookies help us understand how visitors use our site. Preference cookies remember your choices such as your selected tab or language.
You can disable non-essential cookies through your browser settings. Doing so may affect some features of our website.
7. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
Access — request a copy of the personal data we hold about you. Correction — ask us to correct inaccurate information. Deletion — request that we delete your personal data, subject to legal retention requirements. Withdraw consent — at any time, for any processing based on your consent. File a complaint — with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
To exercise any of these rights, email us at
or message us on WhatsApp at +212 708-355796. We will respond within 30 days.
8. Children’s Privacy
Our service is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it immediately.
9. External Links
Our website may link to third-party sites such as app stores or payment platforms. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
10. International Data Transfers
Your data may be stored or processed on servers located outside Canada, including in Europe or the United States. When this occurs, we ensure appropriate safeguards are in place to protect your information in line with Canadian privacy law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of our service after changes are posted means you accept the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data:
Xtream IPTV Canada Email:
WhatsApp: +212 708-355796 Website: xtreamiptv.ca/contact-us/
We respond to all privacy inquiries within 30 business days.
